Pegasus Airlines launches AI voice assistant for customer service

First reported

Pegasus Airlines launches AI voice assistant for customer service
Image: aerotelegraph.com

Pegasus Airlines has partnered with Zingly.ai to introduce an AI voice assistant for its customer service, with the first use case already live and offered in Turkish.

The airline plans to expand the system by mid‑2027 to cover the ten most important customer service issues and add additional languages, while complex queries can be transferred to staff with existing context.

Based on 1 report

How we use AI · Report an error

In this post

Latest

  1. Turkish Airlines carried 9 million passengers in September 2026
  2. Istanbul Airport ranked most connected airport Globally by OAG
  3. Argentine airlines add 23 weekly Brazil flights, new routes and fuel‑efficient 737 MAX 10s
  4. Star Alliance hosts gastronomic event with 70 tourism partners as ITA joins alliance
  5. Trelew launches first air export of 18 tons of salmon to the United States
  6. Trelew airport completes first air export of 18 tons of salmon to the United States
  7. Drew Crawley appointed CEO of Amex GBT as Paul Abbott departs
  8. ENAC commissioner attends 25th anniversary ceremony for Linate disaster
All latest posts

Welcome back

Enter your email and password.

New to Terminair?

PrivacyCookies