Southwest Airlines launches ChatGPT booking plugin with OpenAI and AWS

First reported · Updated

Southwest Airlines launched a ChatGPT booking plugin developed with OpenAI and Amazon Web Services.

Chief Digital and Marketing Officer Sabrina Callahan said the plugin shows the company’s commitment to AI innovation, while Executive Vice President and CIO Lauren Woods said it creates a secure, scalable foundation for AI; Southwest operates at 120 airports across 12 countries.

Based on 2 reports

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