El Dorado and Emirates hold autism accessibility day to test inclusive passenger flow
El Dorado airport and Emirates organized an accessibility day for people with autism, letting participants go through check‑in, security and boarding on an Emirates flight.
The event was a joint effort by El Dorado’s operations team and Emirates crew to develop practical tools for anticipating operational sounds, waiting times and the physical environment for travelers on the autism spectrum, while OPAIN continues to develop the El Dorado + Accesible platform with industry partners to standardise inclusive service processes and remove operational barriers for invisible disabilities.
Why it matters
Standardising inclusive service processes can help airlines and airports reduce barriers for passengers with invisible disabilities.