Airlines could boost revenue 0.1%‑2% by optimizing payments, says industry estimate

Airlines could boost revenue 0.1%‑2% by optimizing payments, says industry estimate
Image: centreforaviation.com

At the T2RLEngage conference in London in September 2026, Greg Toussaint of Edgar, Dunn and Company estimated that payment optimisation could increase passenger and ancillary revenues by between 0.1% and 2%, while noting that the industry incurs roughly USD 22 billion in annual payment costs and that payment problems affect about one in four customers.

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