Meta launches Muse AI flight‑selling agent; United adds disruption‑wait feature to app
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Meta introduced Muse, a personal AI agent that can sell flights and is available in the United States through its own app, WhatsApp and muse.ai, using a defined API relationship to access airline content rather than pure browser automation.
United Airlines added a feature to its app that moves the waiting job after a flight disruption into the app, ahead of a busy holiday weekend, and expects 3.4 million customers to use the new feature.