Court orders airline to pay damages after elderly passengers miss connection

First reported · Updated

Court orders airline to pay damages after elderly passengers miss connection
Image: globo.com

A Brazilian airline was sentenced by the 14th Civil Special Court of Natal to pay R$8,000 in material damages to each of two elderly passengers and R$450 in moral damages for luggage damage to one passenger.

The passengers missed a connection from Santiago to Natal via Brasília, endured a 12‑hour delay and were re‑accommodated on a flight to Guarulhos, São Paulo, arriving the following day.

Based on 2 reports

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