Aviation

ANA wins World’s Best Airport Services award for seventh consecutive year

Based on · First reported

  • All Nippon Airways (ANA) was named the winner of the World’s Best Airport Services award for the seventh year in a row and the thirteenth time overall, while also receiving the Best Cabin Crew in Japan award for the eighth time.
  • The airline introduced a new “Smart Lane” security checkpoint at Haneda Airport’s domestic terminal for its AMC Diamond Service and premium check‑in members, and it held an Airport Customer Service Skills Contest to improve staff service abilities.

Why it matters

The recognitions and service enhancements underline ANA’s focus on premium passenger experience and operational efficiency at a major Japanese hub.

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