American Airlines cuts four long‑haul routes, closes Santo Domingo office, faces
Written by AI from 8 reports listed below. Not checked by a person before publication. How we use AI
The carrier eliminated nonstop service to Doha, Brisbane, Zurich and Paris, shut its Santo Domingo office affecting about 130 staff, and recorded the highest number of U.S. passenger complaints in the first half of 2026.
Long‑haul route cuts
American Airlines discontinued four long‑haul nonstop routes this year: Los Angeles to Brisbane, Philadelphia to Doha, Miami to Paris and Dallas/Fort Worth to Zurich, the latter being shifted to a seasonal service with no schedule confirmed for 2027.
Santo Domingo office closure
The airline closed its office on Max Henríquez Ureña Street in Santo Domingo, affecting approximately 130 employees, while announcing plans to increase flights to the Dominican Republic in November and December.
Passenger complaints
American Airlines generated 9,046 passenger complaints with the U.S. Department of Transportation in the first six months of 2026, representing about 31 percent of all U.S. airline complaints and 8.93 complaints per 100,000 passengers, above the industry average of 6.49.
Hiring and lounge plans
The carrier announced plans to hire nearly 2,000 flight attendants in 2027 and to open its largest Admirals Club lounge at Charlotte Douglas International Airport.
Analysed 8 reports from 8 publishers
Used in this story
- simpleflying.com
- dominicantoday.com
- thepointsguy.com
- travelerstoday.com
- wlrn.org
- theaviationist.com
- 41nbc.com
- dailyridge.com