Crowne Plaza Newcastle earns £20,000 from Canary’s dynamic upsell messaging
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Crowne Plaza Newcastle has adopted Canary Technologies’ Guest Messaging platform to shift guest inquiries to SMS and WhatsApp, easing front‑desk workload.
The hotel also uses Canary’s broadcast feature to promote restaurant, spa and activity offers and has generated over £20,000 in requested upsell revenue through the platform’s Dynamic Upsells.