Inside Pittsburgh International Airport’s new terminal: One year of lessons on technology

Pittsburgh International Airport’s new terminal opened on 18 November 2025 and is now approaching its first full year of operations. CEO Christina Cassotis said the reaction to the terminal has been fantastic and that it makes the airport easier to navigate and more functional for passengers. She highlighted over‑communicating and cross‑functional collaboration as key lessons from the first year.

16 among 55 U.S. airports in a stress ranking, with a flight cancellation rate of 1.46% and a delay rate of 16.8%. The delay rate improved by about 30.85% from 2021 to 2025, and the airport is located 18 miles, or roughly 28 minutes, from downtown Pittsburgh.