UEMOA rule sets compensation and assistance for flights from Niger
Based on · First reported
Sources
- The UEMOA regulation n° 03/2003/CM/UEMOA protects passengers on flights departing from any of the eight member states, including Niger, regardless of airline.
- It provides compensation of up to 400 000 FCFA for economy and 800 000 FCFA for business class denied boarding on flights over 2 500 km, allows a full refund or re‑routing for cancellations with possible additional compensation, and obliges airlines to offer assistance such as communication, meals and accommodation for delays of three hours on flights under 2 500 km or five hours on longer flights; the rule applies to Niamey‑Paris, Niamey‑Brussels and Niamey‑Marseille services regardless of aircraft flag.
- Many passengers in the sub‑region are unaware of the regulation.
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