United Airlines launches Japanese-language mobile app with yen support
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United Airlines announced that its mobile app is now available in Japanese, making it the first major U.S. airline to offer the app in that language, and it supports yen currency and local point‑of‑sale capabilities.
The app lets customers search and book flights, check in, access boarding passes, track bags, receive real‑time updates, navigate U.S. connections and manage arrivals, and the Japanese version was hand‑translated and reviewed by local linguists and experts in Japan.
United’s Chief Customer Officer David Kinzelman said the Japanese app helps make the digital experience easier for customers, and more than 85% of United customers use the mobile app on the day they travel.