Investors at World Aviation Festival 2026 prioritize AI over sustainability
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At the World Aviation Festival 2026 in Lisbon, investors said artificial intelligence is now prioritized over sustainability, with a shift from reservation technology to operations, call centres and flight‑disruption management.
Representatives from Sky VC and Amadeus Ventures noted the move toward AI in areas such as call‑centre upselling, higher‑value options and better prediction of flight disruptions, while Amy Burr reported that only 7% of IATA member airlines have made venture investments, citing KLM, United and Qantas as the most active investors.