Federal rule classifies ten flight disruptions as beyond airline control

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A new rule taking effect on Oct. 19 lists ten types of air‑travel disruptions, such as an unruly passenger or a death on board, as outside airline control and removes the obligation to provide vouchers, while still requiring a full refund if passengers decline rebooking.
Rule scope and effect
The rule identifies ten categories of disruptions, including delays caused by an unruly passenger or a death on the flight, as out of the airline’s control. It becomes effective on Oct. 19 and means airlines are not required to offer compensation such as hotel and meal vouchers for these incidents.
Refund entitlement
Passengers are entitled to a full refund for a cancellation or a long delay—defined as three hours for a domestic flight and six hours for an international flight—if they refuse rebooking and any other compensation.