Serdar Başağaoğlu criticizes Turkish Airlines' cost cuts and service changes
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In a new column, Serdar Başağaoğlu criticized Turkish Airlines' cost‑saving measures, employee rights, passenger experience and spending priorities, urging a careful assessment of Hedef 12 regulations' impact on staff income, social rights and daily work life.
He warned that continuous cost cuts through staff could lead to loss of experienced human resources, criticized the airline's in‑flight catering policy for business‑class passengers, questioned the shift of early‑departure convenience to a paid service, and highlighted the need to measure the commercial contribution of international sponsorships, representation expenses and overseas offices.