JD Power ranks Mountain West airports, Phoenix 3rd, Denver 19th
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JD Power's North America Airport Satisfaction Study evaluated airports in the Mountain West region, ranking Phoenix Sky Harbor third, Harry Reid International fifth, Salt Lake City eighth, Albuquerque tenth and Denver International nineteenth.
The study praised airports that offered easy security to boarding processes, clear signage, clean bathrooms and local‑flavor amenities, noted that some airports use dogs to humanize the travel experience, and cited Michael Taylor of JD Power saying passenger spending is highly correlated with satisfaction.