Passengers stranded at Tocumen Airport after earthquake cancellations
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Hundreds of national and foreign passengers were stranded on Saturday 10 October at Tocumen International Airport after flight cancellations following a magnitude‑7.5 earthquake.
Passengers said airlines gave no clear responses, queues for reprogramming, complaints and refunds were congested, and telephone service centres failed to provide updates; the airport confirmed its terminal remained open but staff were absent to communicate solutions, Copa Airlines said it only refers to information published through official channels and awaits further details, and the Civil Aviation Authority has not issued statements about the operational situation at other airports in the country.