Pilots and crew rank Singapore's Changi top, Hong Kong praised for punctuality
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Pilots and flight attendants consider Singapore's Changi Airport the best airport worldwide, while Hong Kong International Airport is praised for its punctuality and for issuing public apologies when delays occur.
An unnamed U.S. airport received a $1.5 billion investment to modernise, adding a new terminal of over 100,000 m² with 40 gates and 48 shops and restaurants, and is frequently listed among the best in North America for its family‑friendly play areas; a smaller regional U.S. airport is noted for its polite staff, wooden swings and a functional fireplace in the waiting area.