Vendors and tech

Airbnb launches AI-powered search tool in the US

Based on · First reported

Airbnb launches AI-powered search tool in the US
Image: proactiveinvestors.com
  • Airbnb has introduced an AI-driven search feature for U.S. users that operates alongside its existing search system and accepts natural‑language queries, while also rolling out AI voice agents for customer service. The company is also expanding guest services such as grocery, meal, laundry and baby‑gear delivery in selected European and U.S. cities. Jefferies projects that sponsored listings enabled by the AI search could add over 300 basis points to Airbnb’s long‑term take‑rate.
  • Later this fall, Airbnb plans to release new host tools, including a dynamic pricing feature designed to help hosts set more competitive rates and potentially improve booking conversion. These additions aim to broaden Airbnb’s service portfolio and enhance both guest and host experiences.
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