United flight delayed nearly 12 hours at Dulles after technical, weather and ground issues
Based on · First reported · Updated
- Boarding for a United Airlines flight at Dulles International Airport began at 4:30 p.m. and the delay started with a technical issue in the cockpit that was worsened by bad weather.
- The aircraft was pulled to the side, turned off to conserve fuel and refueled three hours later; after refueling, passengers were told the catering food had been sitting too long and needed replacement, the crew timed out after six hours, a new crew arrived and announced another refuel and a door‑sealing issue, a tug vehicle band broke and struck the plane requiring mechanic inspection, and United offered a $175 goodwill voucher to the affected passengers.
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