German Justice Minister to Propose Faster Arbitration for Flight Complaints
Justice Minister Stefanie Hubig will present a draft regulation at the Federal Office of Justice on Friday aimed at simplifying and accelerating arbitration procedures for passenger complaints.1
The proposal would make the arbitration process more flexible by allowing the BfJ to decide whether to issue a proposal, while airlines would still bear the full arbitration fee even if no proposal is made, and it seeks to speed compensation for delayed or cancelled flights as applications to the BfJ’s arbitration office have risen from about 1,600 in 2015 to 5,500.1